Admin app

Dear Customer,

Welcome to our enhanced Customer Relationship Management application, designed to streamline your experience and provide you with seamless access to our services.

What You Will Get:

• Data Usage Insights: Monitor how much data you've downloaded and uploaded since your last connection to our server, helping you manage your internet usage more effectively.

Internet Package Management: Easily request changes to your internet package directly from our app, ensuring you always have the plan that best suits your needs.

Router Connectivity Test: Utilize the "Router Connectivity Test" feature to check if your WiFi signal is transmitting properly from your router to your device. If any issues are detected, receive tailored solutions to resolve them promptly.

Support Ticket System: Open a "Support Ticket" within the app for any assistance you need. You can also communicate directly with our technical team via messaging, eliminating the need to call our office.

Convenient Billing: Pay your monthly bill effortlessly through our app using the bKash payment gateway, with no additional charges. Plus, review your payment history at any time.

Timely Notifications: Stay informed with notifications about any internet disruptions, new offers, or important news directly through the app.

Mobile Data Access: Access our services using mobile data. If your connection is interrupted due to an unpaid bill, you can settle your dues via the app using mobile data or any internet connection, and your service will automatically reconnect.

Client Support & Ticket System: Even if you're completely disconnected from our internet, you can still open a support ticket using mobile data through the "Client Support & Ticket System". Our dedicated support team will swiftly address and resolve your issues.

Experience the convenience and efficiency of managing your internet services with our user-friendly app. We're here to ensure your connectivity is always at its best.