Turkcell

For all your transactions and technology shopping, the Turkcell app is your ultimate companion!

With the Turkcell app, you can effortlessly monitor your usage, view and pay your invoices, top up your account, purchase packages, and shop for electronics, all at no extra cost. The revamped interface allows you to seamlessly switch between Turkcell and Turkcell Pasaj, giving you access to special promotions, reminders, and exclusive offers. It's the perfect time to explore the convenience of shopping for a wide range of technological products through the Turkcell app with Turkcell Pasaj!

• Access Turkcell Pasaj via the Turkcell App!

Turkcell Pasaj, Turkey's pioneering electronic marketplace, is easily accessible from the Turkcell app's welcome screen. From the home page, you can stay updated with the latest campaigns and special offers. Browse through thousands of technological products in the "Categories" section, and keep track of your order statuses in the "Orders" section. In the "Pasaj" section of the Turkcell app, take advantage of additional installment options available for mobile phones, smartwatches, computers, tablets, household appliances, personal care products, and many other categories, in addition to credit card payments and invoice financing.

• Explore Packages and Tariffs Tailored for You!

Check your current line's remaining usage from the "My Remaining Usage" section on the Turkcell home page. If your current package doesn't meet your needs, explore the packages offered to you and easily switch your package from the "Packages" section. You can also manage transactions for other lines, such as paying Turkcell bills, topping up, and sending packages as gifts to your loved ones. From this section, you can also apply for a new line or transfer your existing line to Turkcell.

• Win Surprise Gifts with Shake and Win

Participate in the ‘’Salla Kazan’’ campaign through the Turkcell app and win weekly gifts such as internet and digital services.

• View All Your Gifts in the "Gift Center"

The Gift Center lets you see all the gifts you've earned and can earn from Turkcell. Stay updated with new campaigns, gifts, and opportunities. Start using your gifts at any time or share them with your loved ones.

• Request Support When Needed

If you experience call or connection issues, check the status from the ‘’Support’’ section. If the problem persists, report it by sending your location via the app. You can create a request by taking a photo of your document and sending it to us. Additionally, track the status of your requests and get quick answers to your questions by messaging with our chatbot.

• Complete Your Transactions with Ease

Access all your transactions easily under related headings from the "Settings" section. Apply for new lines, fixed internet, and Superbox, and track the status of your applications from the "My Subscriptions" section.

• Features for Non-Turkcell Members!

You don't need to be a Turkcell customer to use the Turkcell app. Even if you're not a Turkcell customer, you can use the app free of charge. Easily switch to Turkcell Pasaj and enjoy many technological products with up to 36 months of installments and free shipping.

From the welcome screen, you can perform many transactions without logging into the app. For your loved ones who are Turkcell users, you can top up their accounts and send packages as gifts. You can also transfer your line to Turkcell, request new lines, apply for fixed internet, track the status of your applications, apply for Superbox, and explore Turkcell applications.