FlySmart

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Introducing the FlySmart mobile app by the Malaysian Aviation Commission (MAVCOM)—your ultimate travel companion designed to empower and protect your rights as a passenger. With FlySmart, you can travel smarter and more confidently, knowing that assistance is always just a tap away.

MAVCOM is proud to introduce this innovative solution aimed at improving your air travel experience. Simply create a consumer account by providing your email address, name, and phone number**, and gain instant access to tools that safeguard your traveller’s rights.*

By registering on the FlySmart app, passengers are empowered to file flight-related complaints* directly with MAVCOM—whether it's service discrepancies, airline non-compliance, or violations encountered during your journey. The app allows users to instantly capture photos and upload supporting documents, making it easier than ever to build a strong case. Stay informed every step of the way with real-time notifications and track your complaint’s progress through the intuitive Case History list.

Keep yourself updated with timely travel alerts, including domestic flight disruptions, breaking aviation news, and other critical updates delivered straight to your device via push notifications. The app also provides direct links to the FlySmart website and Facebook page, ensuring that important information about your rights as a traveller is always within reach.*

Travel Smart—Download FlySmart Today

Make your next trip stress-free by downloading and installing the FlySmart mobile app today. Whether you're flying for business or leisure, FlySmart ensures you’re equipped with the knowledge and tools to protect your rights throughout your journey.

*A continuous internet connection is required for full functionality.

**Your personal data will be used exclusively for MAVCOM's complaint management process. For details, please review the Personal Data Privacy Disclaimer at [https://flysmart.my/en/flysmart-app-disclaimer/](https://flysmart.my/en/flysmart-app-disclaimer/)

What's New in Version 2.5.4

Last Updated: October 20, 2024

1. Additional Features
   • Travel Advisory
   • Know Your Rights
   • Account Deletion
   • Refund Process
2. Bug Fixes
3. Design Improvements