SNCF Connect: Trains & routes

Embark on your journeys with ease using SNCF Connect, the premier app for trains and sustainable mobility, serving over 15 million users across France and Europe. SNCF Connect is your comprehensive travel companion, designed to streamline your travel experience from start to finish.

Your Everyday Travel Companion

SNCF Connect simplifies your travel planning, booking, and management with just a few taps:

• Plan and organize your trips efficiently, securing the best routes at the most competitive prices.
• Purchase and access your tickets, travel subscriptions, season tickets, and passes effortlessly.
• Easily modify or cancel your reservations to adapt to your changing travel needs.

All Your Travel Needs in One Place

Say goodbye to juggling multiple apps! SNCF Connect consolidates all your travel options, including trains across France and Europe, public transportation like metros, buses, and trams, and even carpooling. Enhance your travel experience with additional services such as Ma Location AVIS, Allianz Travel, Junior & Cie, Restaurant Le Bar, Mes Bagages, and Accor Live Limitless.

Stay Informed and Travel with Confidence

More than just a ticket purchasing platform, SNCF Connect provides real-time updates and alerts to ensure a smooth journey:

• Plan your journey with ease, finding the optimal route to your destination throughout France.
• Access a wide range of transportation options, from public transport in Paris and Ile-de-France (IDFM network) and 29 other French cities (metros, buses, trams, RER, Transilien SNCF, RATP), to trains (TER, Intercités, TGV INOUI, OUIGO Grande Vitesse, Train Classique, TGV Lyria, Eurostar), and coaches (Flixbus, Blablacar Bus), as well as carpooling with Blablacar.
• Set up alerts for reservations, low prices, and full trains to snag the perfect ticket.
• Secure your preferred ticket price with an option for a specified period.

Effortless Booking and Ticket Management

SNCF Connect streamlines the process of booking and managing your tickets:

• Purchase all your train tickets, Carte Avantage, Carte Liberté, and SNCF season tickets, including regional TER options.
• In Île-de-France, conveniently top up your Navigo pass on your phone to save time monthly.
• Buy and validate dematerialized transport tickets and passes for the RATP & SNCF network in Île-de-France (Ticket T+, OrlyBus, RoissyBus, passe Navigo) and across 29 French cities.
• Utilize your customer account to store your travel profile, travel companions, payment cards, season tickets, discount cards, and SNCF loyalty cards.
• Pay securely using your bank card (in one or multiple installments), Chèques-Vacances Connect, Apple Pay, or budget mobility cards.

Travel with Peace of Mind

Prepare for your trip with confidence:

• Save your frequent travel itineraries for easy access.
• Prepare for your journey by accessing your e-ticket, saving it to your Apple or Google Wallet, adding your trip to your calendar, or sharing it with friends and family.
• Check timetables and routes for upcoming departures and arrivals at any station.
• Stay updated with real-time traffic information and your train's position, receiving alerts for any disruptions or construction work, even on European routes like Eurostar and TGV Lyria.
• Receive in-app messages relaying on-board announcements for TGV INOUI, OUIGO, Intercités, and TER.
• Access detailed information about the composition of your train (TGV INOUI, OUIGO, TER, Transilien, RER).
• Simplify your connections with guidance on which train or car to board, or which exit to take.
• Easily retrieve your purchase and travel receipts.

Need Assistance?

Get quick answers through our chatbot or online help, or reach out to our advisors available 7 days a week via messaging, phone, or social media.