Nintendo Warns U.S. Customers: Switch 2 Release Date Delivery Not Guaranteed Due to High Demand

Nintendo has issued a warning to U.S. fans eager to get their hands on the upcoming Nintendo Switch 2, highlighting potential delays in release-day delivery. The company announced on its official website that it cannot guarantee delivery by the console's June 5 launch date for those who registered their interest via the My Nintendo Store. As a result, invitation emails for purchasing the Switch 2 might arrive after the console's release. However, Nintendo assures customers that they will confirm the shipping date at the time of purchase.

"Thank you to those of you who have already registered your interest in purchasing from My Nintendo Store," the statement from Nintendo reads. "We're thrilled by the enthusiasm for Nintendo Switch 2! Due to the very high demand, we will be working diligently to fulfill orders as product becomes available, but delivery by June 5 is not guaranteed. Your invitation email may arrive after the Nintendo Switch 2 launch. We'll confirm your shipping date upon purchase."

Nintendo also suggests that fans might have a better chance of securing a Switch 2 at launch by pre-ordering from third-party retailers. This advice comes after pre-orders at these retailers sold out quickly. "If you wish to increase your opportunity of obtaining a Nintendo Switch 2 system at launch, please visit our participating retail partners above," the statement advises, directing customers to a GameStop link, though the Switch 2 is currently sold out there.

For those willing to wait, no further action is required after registering interest with the My Nintendo Store.

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The challenges faced by fans trying to pre-order the Switch 2 on April 24, combined with this warning, indicate that the next-generation console will be difficult to purchase around its launch date. Earlier in the week, Nintendo issued a similar warning to its customers in Japan, stating that a significant number would miss out on pre-ordering directly from the company.

Nintendo president Shuntaro Furukawa shared on X / Twitter that 2.2 million people in Japan alone applied for a pre-order of the Switch 2 from the My Nintendo Store. This "extremely large number of applications... far exceeds our expectations, and far exceeds the number of Nintendo Switch 2 consoles that can be delivered from the My Nintendo Store on June 5," Furukawa explained.

According to an FAQ on Nintendo's website, the first batch of invitations for the My Nintendo Store in the U.S. will be sent out starting May 8, 2025. Additional batches will be sent periodically until purchasing is opened to everyone. Initial invitation emails will be sent on a first-come, first-serve basis to eligible registrants who meet the priority criteria. Invitees will have 72 hours from the time the email is sent to complete their purchase.

Nintendo Switch 2 pre-order invitation priority requirements:

• You must have been the one who purchased any Nintendo Switch Online membership.
• You must have had any paid Nintendo Switch Online membership for a minimum of 12 months.
• You must have opted in to share gameplay data and have at least 50 hours total gameplay hours.

Last week, Nintendo announced that Switch 2 pre-orders would begin in the U.S. on April 24, 2025, with the original price of $449.99 and launch date of June 5 remaining unchanged. Alongside the base console price, Nintendo confirmed that the Switch 2 + Mario Kart World bundle would stay at $499.99, and the pricing for both the physical and digital versions of Mario Kart World ($79.99) and Donkey Kong Bananza ($69.99) would not change at launch. However, Nintendo has raised the price of Switch 2 accessories due to ongoing tariff issues.

Nintendo had initially planned to open pre-orders for the Switch 2 on April 9 but delayed them to assess the potential impact of tariffs and evolving market conditions.

For those looking to pre-order a Nintendo Switch 2, GameCube controller, or other accessories and games, keep an eye on our Nintendo Switch 2 pre-order guide, which will stay updated with the latest news and information. You can also find out more about how to increase your chances of getting a new Nintendo Switch 2 console on day one.